Politique d’expédition
Last updated: 22 October 2025
1. Order processing
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Turn-around: We aim to pick, pack and dispatch all in-stock orders within 1 working day (Monday–Friday).
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Orders placed after 1 pm UK time roll over to the next working day.
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We may split large orders into multiple parcels; please allow up to 2 working days between parcels before contacting us.
If an item is missing after that window, email support@foxandfablebooksellers.com quoting your order number.
All books are brand-new, unread and sourced direct from publishers—so you enjoy publisher-fresh quality at outlet prices.
2. Postage rates & delivery windows
The times below are maximum estimates; most parcels arrive sooner.
No courier deliveries occur on Sundays or UK Bank Holidays.
2.1 UK deliveries (England, Wales, Scotland, NI)
| Basket value | Service | Price | Est. transit |
|---|---|---|---|
| < £35 | Standard | £2.99 | 2–4 working days |
| £35 and over | Standard | FREE | 2–4 working days |
2.2 United States
| Basket value | Service | Price | Est. transit |
|---|---|---|---|
| Any value | Express International | $29.00 | 2–11 business days |
2.3 Canada
| Basket value | Service | Price | Est. transit |
|---|---|---|---|
| Any value | Express International | $44.99 | 2–11 business days |
2.4 European Union (selected countries)
Applies to: Austria, Belgium, France, Germany, Ireland, Italy, Latvia, Luxembourg, Netherlands, Portugal, Spain (and other countries in this zone in checkout).
| Basket value | Service | Price | Est. transit |
|---|---|---|---|
| Any value | Express International | €15.00 | 2–7 business days |
2.5 Denmark, Norway, Sweden & Switzerland
| Country | Service | Price | Est. transit |
|---|---|---|---|
| Denmark | Express International | kr 109.99 (DKK) | 2–7 business days |
| Sweden | Express International | kr 159.99 (SEK) | 2–7 business days |
| Norway | Express International | kr 169.99 (NOK) | 2–11 business days |
| Switzerland | Express International | CHF 12.99 | 2–11 business days |
2.6 Australia & New Zealand
| Country | Service | Price | Est. transit |
|---|---|---|---|
| Australia | Express International | $89.99 (AUD) | 2–11 business days |
| New Zealand | Express International | $99.99 (NZD) | 2–11 business days |
2.7 Asia (Hong Kong & Singapore)
| Country/region | Service | Price | Est. transit |
|---|---|---|---|
| Hong Kong | Express International | HK$499.00 | 2–11 business days |
| Singapore | Express International | $49.00 (SGD) | 2–11 business days |
3. Tracking & delivery issues
You'll receive a dispatch email with tracking once your parcel leaves us.
If tracking shows "delivered" but you have not received the package:
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Check any safe places, neighbours or concierge desks.
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Wait 24 hours—some couriers scan early.
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Contact us; we'll liaise with the carrier and, if necessary, arrange a replacement or refund in line with our Terms of Sale.
4. Contact & support
Email: support@foxandfablebooksellers.com
Phone: +44 (0)3338 808 836 | Mon–Fri 9 am–5 pm UK time