Our Fair Price Promise
Note: This price match guarantee applies only to consumer purchases made from within the United Kingdom (UK billing & shipping addresses).
At Fox & Fable Booksellers, we want you to shop with complete confidence. If you find a better price on an identical book, we will adjust the price for your purchase—before you buy. Contact us with the details and we’ll match it. It’s that simple.
How to Claim in 3 Easy Steps
1.
Spot the Price
Before you buy from us, find an identical, in-stock book for a lower price at another qualifying UK online retailer.
2.
Send Us Proof
Email us at support@foxandfablebooksellers.com. Include the product title or ISBN, a direct link to the product on the competitor’s website, and we’ll confirm the matched price for your order.
3.
Pay the Matched Price
Once we verify the price and availability, we’ll adjust the price for your purchase so you pay the matched amount at checkout. No need to buy first—we’ll sort it before you buy.
The Fine Print: Eligibility Checklist
What's Covered
- Identical, new books (same ISBN and format).
- In-stock items at UK-based online retailers.
- The competitor's publicly advertised price.
What's Not Covered
- Marketplace sellers (e.g., Amazon Marketplace, AbeBooks).
- Auction sites (e.g., eBay).
- Prices using vouchers, membership discounts, or store credit.
- Clearance, liquidation, or typographical errors.
- Delivery charges or other service fees.
Frequently Asked Questions
How long do I have to make a price match claim?
You can request a price match before you complete your purchase. Get in touch with the lower price and product link, and we’ll confirm the matched price for your order.
What do you mean by an 'identical' book?
The book must have the same ISBN, be the same edition (e.g., paperback, hardcover), and be in new condition. It cannot be a used or second-hand copy.
What counts as a qualifying UK retailer?
This refers to any VAT-registered online book retailer that is based in and ships from within the United Kingdom. We do not match prices from marketplace sellers, auction sites, or retailers based outside the UK.
When will my price be adjusted?
Once we verify the competitor’s price and availability, we’ll confirm the matched price and apply it to your purchase so you pay the lower price at checkout. You don’t need to pay full price first—we’ll fix it before you buy.