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In the third edition of Crucial Conversations: Tools for Talking When Stakes are High, authors Al Switzler, Ron McMillan, Kerry Patterson, Joseph Grenny, and Emily Gregory delve into the essential skills required for navigating difficult discussions. This insightful guide equips readers with the tools necessary to foster open communication, especially when emotions run high and the stakes are significant.
Through a series of compelling anecdotes and practical examples, the authors illustrate the complexities of communication in personal and professional settings. The book emphasises the importance of maintaining dialogue even in challenging circumstances, encouraging individuals to speak freely while also listening actively. By presenting a framework for effective conversation, the authors help readers transform potentially explosive interactions into constructive exchanges.
This book is ideal for anyone seeking to enhance their communication skills, including:
Whether you're interested in further exploring communication strategies, works like Influencer: The New Science of Leading Change also by Joseph Grenny may provide additional insights into the art of persuasion and influence.
Format: Hardback
Dimensions: × ×
Pages: 304
Publisher: McGraw-Hill Education
ISBN: 9781260474213
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