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SPIN®-Selling by Neil Rackham is a seminal work that revolutionises the art of sales through its insightful methodology. This book introduces the SPIN® technique, an acronym for Situation, Problem, Implication, and Need-Payoff, which transforms the traditional sales process into a more strategic and consultative approach.
Rackham's research, grounded in extensive field studies and empirical data, reveals the key behaviours and strategies that differentiate successful salespeople from their less effective counterparts. By focusing on understanding the client's needs and fostering deeper connections, SPIN®-Selling provides a framework that encourages sales professionals to ask the right questions and listen actively.
This book is ideal for sales professionals, managers, and anyone involved in marketing who seeks to enhance their understanding of customer-oriented selling. It is also a valuable resource for those interested in the psychological aspects of persuasion and communication.
“SPIN®-Selling is not just a technique but a shift in mindset, making it essential reading for anyone looking to excel in the competitive world of sales.”
Format: Paperback / softback
Dimensions: × ×
Pages: 256
Publisher: Taylor & Francis Group
ISBN: 9780566076893
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